Privacy policy
We attach great importance to discretion and to the protection of your personal data.
Data controller
PRIVATE PARIS TRANSFERT, represented by its President, 17 rue Jean Robert, 75018 Paris — contact@aurachauffeur.com.
Data collected
When you book or request a quote, we receive the information you send us: name, phone number, email address, pick-up and destination addresses, date, time, flight or train number, number of passengers.
Use of data
This data is used solely to organise and invoice your service and to contact you about it. It is neither sold nor rented.
Retention period
Contact, booking and quote data: 3 years after the last contact. Invoices and accounting records: 10 years (legal obligation).
Third-party services
To operate, the website uses service providers that process certain data on our behalf: Cloudflare (website hosting), Formspree (quote request form), Stripe (online payment; Aura Chauffeur has no access to card numbers), Brevo (sending of confirmation emails) and Google Maps (address auto-completion in the quote request form, when enabled). Exchanges via WhatsApp are subject to WhatsApp's terms. The website loads fonts from Google Fonts.
Your rights
You have the right to access, rectify and erase your data, to restrict or object to its processing, and to data portability. To exercise these rights, write to contact@aurachauffeur.com. You may also lodge a complaint with the CNIL (the French data protection authority).